Frequently Asked Questions
Do we need to book a reservation to visit the winery?
Reservations for the tasting room and patio are always recommended, especially during our busy summer and fall seasons. Groups of over 6 guests do require a reservation. Click here to book your visit.
Reservations are required for our Sunsets & Vines Live Music evenings and can be booked here through the online store under the events section. Please purchase one $5 cover charge per person as this will act as the reservation for your group. If you are joining another group please let us know in the notes on your order. Please also note that these are 19+ events.
What days and hours are you open?
Please click here to see our current hours of operation.
What is the best way to contact you?
You can contact us by email at wine@ridgeroadwinery.ca, through our website form or by telephone at 289-649-0353.
What areas do you deliver to?
Please click here or visit our Call Me a Cab Delivery tab to see our delivery areas.
Do you do Gift Packages?
Yes! We have a selection of gift packages on our online store or you can call or email us to create a custom package. Click here to see and purchase our Gift Packages.
How do I place a wine order?
You can purchase wine 24/7 on our online store or by calling or emailing us at the winery. Please click here to visit our online store.
Why do we need a reservation on the wine patio?
Our capacity is dictated by the Provincial and Municipal governments based on our infrastructure. While you may see a table available, the constraint is the number of people, not table space. This is why we always recommend reservations.
Can we come to the winery without a reservation?
Yes, for groups of 6 people and under you are welcome to come without a reservation. However, we may not have the capacity to accommodate you, particularly on weekends and during our busy seasons. We always recommend that you make a reservation so you are not disappointed after making the journey to the winery.
Can we bring outside food or drink to enjoy on the patio?
No, you are not permitted to bring outside food and drink to the winery. We serve wine, non-alcoholic beverages and patio fare all year long. Please click here to see our current menu.
Are you dog friendly?
Yes! Our outdoor patio is dog friendly and we welcome well behaved and sociable pets. We just ask that your dog remains leashed when on the patio and surrounding area and that you pick up after them.
Do you host weddings at the winery?
No, we do not host weddings at the winery.
Can I bring a large group (10 people +) to visit the winery?
For groups of 10+ you are required to make a reservation. Please email wine@ridgeroadwinery.ca and our booking team will contact you and make the appropriate arrangements to ensure you have an enjoyable visit.
I want to get engaged at the winery. What is the process for this?
How exciting! For any engagement or other photo sessions, please contact our booking team at wine@ridgeroadwinery.ca for more information and to book your special occasion photo package.
Can we walk around the property?
You are welcome to walk around the designated patio area and please ask your serving staff if there are seasonal restrictions on entering into the vines. At no time are you permitted to pick or touch the grapes. The fruit is very tender and we need every berry we can get to go into our wines!
What snack options do you serve?
We have a small patio menu available Thursday – Sunday from noon until half an hour before close, and light snacks available daily. Click here to see our food options.
How much does a wine flight cost?
Our wine flights are $20 each, which includes 6oz of wine, broken down into four different choices. Flights also come with kettle chips.
We have pre-selected flights or you can pick your own! Individual wine flight fees are waived with case wine purchases.
Do you do tours?
We do not have wine cellar tours at Ridge Road Estate Winery. Many of the larger wineries in the Beamsville, Vineland and Niagara area have guided tours that can be booked.
Is there an entry charge to visit the winery?
During regular hours there is no entry charge.
During our Sunsets & Vines live music every Friday & Saturday evening there is a $5 cover charge per person for the musician. These reservations can be booked through our online store under the events category.
What is Sunsets & Vines and how do I reserve?
Sunset & Vines nights are an opportunity to enjoy our winery patio, witness our beautiful sunsets and enjoy live local artists. These run every Friday & Saturday evening during the summer from 6:00pm to 9:00pm (5:30 to 8:30 beginning mid-August until September 1). There is a $5 cover charge per person to cover the musician and we serve wine by the glass and light patio food throughout the evening. Reservations are required and can be booked here through the online store under the events category. Please purchase one ticket per person as this will act as the reservation for your group. If you are joining another group please let us know in the notes on your order. Please note that Sunsets and Vines evenings are 19+ events.
Do you have covered/shaded space on the patio?
Yes we do have a covered space outdoors for shade and rain shelter.
Are you a nut free environment?
We use no nut or nut bi-products in our winemaking. However, our kitchen does have nuts in it and we can not guarantee that nuts do not come in contact with our food or our utensils. Please immediately notify your server of any food allergies so we are aware and can work with you to ensure you have an enjoyable and safe visit.
Can I bring children to the winery?
During regular hours, children are welcome to accompany you on the wine patio. We do require that they remain at your side for your visit as we are a working farm with an open pond, so for safety reasons children should not be allowed to run around the property unattended.
Please note that our Sunsets & Vines events are 19+.
